Shipping & Returns
All orders are shipped by UPS or FedEx in the United States. International shipping is available. Please call 1-866-519-3772 or e-mail our customer service for international shipping rates. Express delivery is available at an additional charge. Standard Shipping will be delivered within 3-10 business days of the order. If you need your product by a certain date please select the appropriate shipping method. Solarogen, LLC is not responsible if the wrong shipping method was not selected and product was not received on time.
Shipping Rates - Shipping rates are estimated shipping costs only. Actual shipping cost is not known until the order is processed through the shipping company’s computer system, which is separate from Solarogen, LLC’s website. When the estimated rate is higher than actual rate the customer will save money. When the estimated rate is lower than the actual rate the difference will then be passed along to the customer.